Our Innovative hub has developed some awesome products, which assist in meeting marketing and communication objectives.
The NXT/SMS deck is your starting block for valuable communication. Consider it your central messaging hub online. A customised deck that gives you the power over your bulk SMS needs, and puts you in control. There are no set-up charges or monthly subscription charges, you only pay for the SMS credits you purchase. We rely on our own technology and understand that communication is a critical element in any business. It is our vision to contribute towards the success of every brand’s marketing strategy.
Some of the benefits of NXT\SMS include:
Unique messaging that is customisable to your businesses specific requirements. The strength of NXT\SMS is also it's ability to grow existing databases by creating common interest communities. You're also able to recieve real-time responses from customers to improve sales.
Our award winning, fully comprehensive deck enables you to execute interactive mobile campaigns to Common Interest Communities (CIC) while giving you visibility and control of your brand. The central reporting dashboard gives you a single view of your campaign activity for easy decision-making and campaign management and realignment.
Send and receive bulk SMS messages – set up and configure interactive SMS campaigns, polls, voting and competitions with keywords and short codes against your pre-defined address book in just a few easy steps. SMS, as a marketing tool is reliable and cost-effective. It is a key means of reaching consumers with a measurable return on investment, while giving you visibility and control of your brand at all times. NXT\ is registered as a Wireless Application Service Provider (WASP) with South African Mobile Network Operators and is a member of WASPA (Wireless Application Service Provider Association) Media Deck is a product of NXT\.
Caredeck is a tool that will provide you as a brand with key instruments to effectively identify, communicate and care for your customers whilst measuring your performance. Usage roles and viewing permissions ensure you have full administrative control over the Care Deck features and functions.
Messages are trended according to complaints, compliments, questions and suggestions. All communication is recorded and monitored to help you measure your performance in the pursuit of providing the best possible service within acceptable business rules. Channels of communication for your customers to communicate with you can include, amongst others, your website, intranet, mobi portal, SMS, and Email. The Care Centre Console further provides you with a key summary of the query nature, communication channel, care agent ownership, status and compliance. The Media Store provides you with a content store to load and track positive and negative media pertaining to your brand.
iGlass is an innovative cloud-based interactive window display technology.
The critical link between physical and online shopping, iGlass brings the power of social shopping to the physical retail environment. It is designed to powerfully influence consumer decisions in the shopper path to purchase & increases retailer profits. A unique way to communicate with customers, iGlass is easy-to-use and reliable touch point to consumers.
Transform glass surfaces into virtual storefonts and make 24-hour shopping a reality while generating indepth shopper insights and meassurements. Differentaite yourself with a captivating customer experience.
We drive every aspect of communication from marketing to branding. Our social genius enables us to understand what makes a brand tick and realise the importance of ROI. We can assist with all things social including strategic planning, creative content, community management and online reputation management. We help brands to listen, understand and engage in conversations across social media platforms by offering measurement and reporting, insights & analytics, brand engagement, campaign reach and trend monitoring. Dot Social will drive awareness to your company and products, generate leads and sales, increase consumer engagement, drive traffic to your website and increase brand advocacy.